Where can I purchase the parking permit?
Parking permits can be purchased in any bank, via quick payment machines or on the web-page of CT Park. Also, it is possible to purchase the parking permit free of commission in the Service Center of the CT Park
How much costs the parking permit?
The prices of the parking permits depend on the length of its validity. 1 week costs 4 GEL only. 6 months - 25 GEL and 1 year 50 GEL.
Which documents need to be presented by the corporate clients for purchasing the permit?
In order to purchase the permit, the corporate client has to present letter drawn in the name of the company addressed to CT Park. Payment will be done via the transfer
How long is valid the parking permit?
The validity of the permit depends on the length of the permit. You could check the validity of the parking permit on the web-page of CT Park
I have activated the permit by accident, what can I do?
In case of technical or mechanical mistakes, please refer yourself to the Service Center of CT Park.
What serves as a basis for the permit, the vehicle or the car plate number?
Parking permit is activated based upon the car plate registration number of a vehicle.
I changed the state registration number of my vehicle, what can I do with my permit?
The permits are transferrable to new car plate numbers. Please present the proof from the Service Agency of MIA about the handing-in of the old number and receiving the new one to the Service Center of CT Park. Based upon this information we will be glad to transfer the parking permit to your new registration number.
I lost the fine receipt, what should I do?
In case of the loss of the fine receipt you can receive the copy of the fine in the Service Center of CT Park Ltd or can check the information about the fine on the web-page of the company
Where can I pay the fine?
Fine can be paid through the web-site of CT Park, as well as at any bank or via the quick payment machines
What are the timelines for the payment of the fine?
You have 30 (thirty) days for paying the fine from the day when the fine was duly received on the registration address or on the towing lot or in the service centre of CT Park
Based upon which article was the fine given?
The fine receipts indicate the legal base, i.e. the article, based upon which you were given a fine.
Parking inspector did not leave any fine receipt.
All the fine receipts are sent to the registration address of the vehicle owner
I saw the fine on the web-page, what to do now?
If you discover that your vehicle is fined on the web-page of CT Park, you can pay the fine on the web-page directly, receive the copy of the fine in the Service Center of the company or wait until the fine receipt is delivered to the registration address of the vehicle owner.
Who receives the fine receipt?
Fine receipt is handed to the owner of the vehicle or to the full legal aged member of his/her family leaving at the registration address of the vehicle owner.
Why was I accrued the penalty of 150 GEL?
The penalty of 150 GEL is accrued after 30 days from receiving the fine in person (e.g. on the towing lot) or being served at the registration address of the vehicle owner without paying it in the deadline of 30 days.
How could I know who received the fine receipt?
Please feel free to address the Service Center of CT Park or The Georgian Post central office.
Where are located the protected towing lots of CT Park Ltd?
Protected Towing lots of CT Park Ltd are located at the following addresses:
* D. Agmashenebeli Av. N. 164 (close to King Tamar Bridge);
* University Str. N.5 (close to the Maglivi Korpusi); and
* Varketili N3, between blocks N13 and N15 of first micro district
Could I benefit from the services of the Evacuator?
In order to make use of the services of the Evacuators of CT Park, please call the Hotline at 2 555 123 and benefit from the safest evacuation service.
Where can I check information about the evacuation of my vehicle? How to know where was my vehicle transported to?
In order to get information about the location of your evacuated vehicle, please call the Hotline at 2 555 123 or check the web-site of CT Park, in the respective field of "Evacuation".
Which legal document serves as a basis for transferring the vehicle to the protected lot?
The vehicle is transferred to the protected lot based upon the Misdemeanors Code of Georgia, particularly Articles 125 and 125(2).
What are the working hours of CT Park protected lot?
The central protected lot of CT Park operates 24 hours a day. Varketili and University Street lots are open until 18.00. After 18.00 the vehicle is transferred to the central protected lot on D. Agmashenebeli Ave. N. 164.
Where is located the Service Center of CT Park Ltd?
The Service Center of "CT Park" Ltd is located in Tbilisi, Kandelaki St. N47.
Bank made a mistake, what can I do?
Please be so kind to address the Bank or the Service Center of CT Park to assist you in remedying the mistake.
Where could I file a complaint?
In case of any pretensions, please address the Service Center of CT Park.
What can I do if I want to annul or install prohibitive and/or parking signs?
Request on annulment or installation of the prohibitive and parking signs has to be presented to Tbilisi City Hall's Civil Transport Service.
I cannot see the payment on the web-page of CT Park, what could I do?
Please contact the Service Center of CT Park.
Where can I get the certificate confirming my disability?
Certificates of disability are issued by the Tbilisi City Hall's Civil Transport Service.
