Frequently Asked Questions
 

CT-PARK everyday receives many requests for information and certain questions recur regularly. Please check if your query is among questions and answers provided below.









 

Where is located the Service Center of CT Park Ltd?

The Service Center of "CT Park" Ltd is located: Kandelaki St. N47, Tbilisi.

 

In the process of parking permit payment, bank or a buyer using “Paybox” made a mistake, what can I do?

Please be so kind to address the Service Center of CT Park and present payment receipt, ID card and vehicle tech-passport to assist you in correcting the mistake.

 

Where could I file a complaint?

In case of any pretensions, please address the Service Center of CT Park or Tbilisi City Court.

 

What can I do if I want to annul or install prohibitive and/or parking signs?

Request on annulment or installation of the prohibitive and parking signs has to be presented to Tbilisi City Hall's Civil Transport Service. (Tbilisi City Hall Hotline number: 032 272 22 22)

 

I cannot see the payment on the web-page of CT Park, what can I do?

Please contact the Service Center of CT Park or Hotline.

 

What does it mean status “pending” in payment field?

Status “pending” in payment field means that ticket is paid but the fee is not yet transferred to state budget. No penalty resolution will be issued in such case.

 

Where is issued special sign for persons with disabilities?

Special sign of disability is issued by the Tbilisi City Hall's Civil Transport Service. (Tbilisi City Hall Hotline number: 032 272 22 22) For more information, please follow the link (Municipality Transport Department) and visit the website of Tbilisi City Hall’s Civil Transport Service.